优质护理服务促进医院改革成效评价
张翠萍 苏建萍 吴静 王喜艳*
【摘要】 探讨优质护理服务在医院改革中的成效,通过在肿瘤专科医院实施优质护理活动，采取绩效改革、岗位管理结合公立医院改革的特点和要求，总结医院优质护理服务发展经验，分析优质护理服务开展过程中的问题与挑战，指出将优质护理服务视为整个医院行为，加强领导和行政监督，进行人力资源优化、改进绩效考核、提升团队凝聚力、深化与延伸服务内涵是公立医院改革之优质护理服务可持续发展的必要措施。
【关键词】优质护理；医院改革；成效
The evaluation on the efficacy of high quality nursing service promoting the hospital reform, Zhang Cuiping，Su Jianping，Wu Jing,et al， Affiliated Tumor Hospital, Xinjiang Medical University, Urumqi, Xinjiang Uygur Autonomous Regions 830011,China
【Abstract】 To explore the effecacy of high quality nursing in hospital reform. By implementation of high quality nursing, performance reform and managing position with characters and demands of public hospital reform in a tumor hospital, the author concluded the experience of high quality nursing, analyzed problems and challenges in that process. To sum up, high quality nursing should be treated as an action of the whole hospital. Strengthening leadership and administrative supervision, workforce optimization, improvement of performance assessment, promotion of group cohesiveness, and deepening service connotation are necessity for sustainable development of high quality nursing in public hospital reform.
【Key words】High quality nursing；Hospital reform；Effecacy